Browse through our most frequently asked questions to learn more about what we offer and how to make the most of your Yes Health experience!

Payments can be made via the following: Credit & Debit cards, Maestro & Visa Electron, Payfast Instant EFT, Mobicred
After the successful placing of your order and the approval of your Credit Card. If there are any problems, you’ll hear from us
Instant EFT enables you to make EFT payments that clear immediately. ABSA, FNB, Nedbank & Standard Bank are supported.
Mobicred is a simple and convenient online credit facility that allows you to shop on and repay the amount in monthly instalments. Interest is charged at 21% per year. Please note the annual interest rate may change. As a revolving credit facility, Mobicred repayments are calculated as 10% of the account balance plus fees. These fees will be confirmed with you by Mobicred on opening your Mobicred account and could entail the following: Monthly service fee of R35.00 (ex VAT) Once off account initiation fee ranging from R100-R500 (ex VAT), depending on the facility granted. Please note: The monthly payment amount displayed is indicative only and based on 12 monthly instalments excluding any Mobicred fees.
Yes. If you have any questions about Mobicred you can visit or you can contact them via email at or call them on 08600 62733.
We make use of the PayFast payment gateway, a leader in secure online payments in South Africa.

PayFast is committed to keeping you and your information secure. We have a multitude of checks in place to protect both buyers and sellers from fraudulent transactions. We use Extended Validation SSL with 256-bit encryption. Only two of the four major South African banks use this, the highest, level of encryption currently available.
Normally we don't provide support during weekends, except for urgent cases. In these cases, you only need to mark “Urgent” in your email, we will get back to you ASAP.
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